Accelerating Library Operations Using Artificial Intelligence
Librarian, Rajagiri College of Social Sciences
A library is a powerhouse where information is generated, stored, and dispersed to meet the needs of its users. Library users should be familiar with its holdings and have access to its resources and services to make the best use. Artificial intelligence (AI) is one of the newest developments and applications of computing in libraries, and it is becoming increasingly popular. It entails programming computers to perform tasks that humans would typically perform and hence would be considered to require intelligence. The ultimate goal of artificial intelligence in libraries is to make computer systems or machines that ‘think, act, and do better’ than humans. This has important implications for librarianship. With AI in library operations, libraries are becoming more efficient. The proper implementation of artificial intelligence in the library results in a more efficient library operation, timely service provision, and a significant reduction in the time humans spend on repetitive library operations. Artificial intelligence in libraries makes acquisition, circulation, classification, cataloguing, serials management, and the online public access catalogue easier. It also helps with obtaining, issuing, following up on issues, responding to inquiries, and indexing information that human resources can't handle. Another reason libraries cannot resist the use of AI is the supply of continuous service with minor errors and the advancement of current trending technology. Artificial intelligence will significantly improve library operations and services, enhancing libraries' relevance in a rapidly changing digital world.